Ask Ludmila Online




Ludmila Offline

Exceptional 9.4/10 Based on 21966 reviews

  • 19.08.2015 (10/10) - Yes, we were fully satisfied. The apartment was ready when we arrived, there were no problems
  • 07.12.2014 (10/10) - It was helpful they helped me find the hotel and they practicaly helped me throught everything! I definately recommend prague.st to people that want to visit this awesome place!
  • 26.05.2014 (8/10) - Everything was great, even the 138 steps up to the room but we are relatively fit
  • 16.04.2014 (9/10) - We booked without giving our Visa number. We took contact again 2 weeks in advance to be sure everything was allright, and we paid by arrival. No problem.
  • 14.03.2014 (10/10) - The booking sintem was perfect, we didn't have any problems.
  • 12.03.2014 (10/10) - Perfect. Kind and helpful people. Really a great team.
  • 09.12.2013 (10/10) - Perfect
  • 04.08.2013 (10/10) - Very kind and helpful people on the phone and at the reception desk.
  • 06.05.2013 (10/10) - Very good and efficient. Will use again.
  • 13.03.2013 (10/10) - As always :) Thank you to all of you :)
  • 06.12.2012 (10/10) - I thought the staff at Prague.St were amazing. I will recommend it to everyone.
  • 09.11.2012 (10/10) - They are kind and helpful, as always :)
  • 30.09.2012 (5/10) - We had to cancel 1 room from our group but this information had not been sent to the Hotel.Luckily I had all the paperwork with me with date of the cancelled room> without this we could have been charged cancellation fee.
  • 23.09.2012 (9/10) - The booking system is fine - the problem was the hotel policy which was not advised in advance (see text reference for hotel)
  • 11.09.2012 (9/10) - Very helpful staff!
  • 03.09.2012 (9/10) - Easy to get the best offers.
  • 03.09.2012 (10/10) - easy to book first class service.
  • 19.08.2012 (10/10) - It worked perfect. The staff is very friendly and they answer very fast.
  • 07.08.2012 (7/10) - easy and fast
  • 17.07.2012 (10/10) - Thumbs up..
  • 22.06.2012 (10/10) - Easy booking system and quick responses to queries
  • 22.06.2012 (10/10) - The operator was quick and helpful, the computer system is also good, everything was arranged correctly and fast, so we are fully satisfied.
  • 23.05.2012 (10/10) - Booking procedure was very simple and efficient and any requests were dealt with promptly.
  • 02.05.2012 (10/10) - Great team. Thank you to all of you.
  • 22.04.2012 (9/10) - Greta options. We did try to book one location, but found it was available on the website, but not actually available. But the Team were quick to assist and help provide options and finalise our accommodation. Also, the assistance in booking the airport transfer was great and worked perfectly.
  • 15.04.2012 (5/10) - I was a little bit annoyed, that I have requested a smokers room, I received an e-mail from you with the information, that smokers room is not a problem and on arrival I had to find out that the whole hotel is a non-smoking hotel. Please update your records accordingly
  • 02.04.2012 (9/10) - simple and efficient and changes well managed
  • 02.04.2012 (9/10) - Second time using your agency, and fully satisfied with the booking------both the transfer and the stay at the hotel.
  • 29.03.2012 (8/10) - One little niggle was that the hotel knew nothing of the free parking that was part of the deal on the website. But they accepted it as soon as I produced a print-out.
  • 21.03.2012 (8/10) - Happy generally with the booking system - only disappointment was not having a double bed when we had booked a double room - there was no mention of twin beds (or single duvets!)
  • 29.02.2012 (8/10) - We booked a suite with two separate bedrooms - and the hotell had no such room to offer . But we got to double rooms instead - turned out to be good for all of us. Our long weekend in Prague was fantastic - wonderful city - we just have to come back !!!
  • 14.02.2012 (10/10) - Perfect. Confirmation e-mail - no problem at all.
  • 24.01.2012 (9/10) - Someone else booked this for me but all the information I received as a guest was very useful, and they responded to an email question very quickly and accurately. Thank you
  • 08.01.2012 (7/10) - The response of staff from Prague.st is very good. This was the second time we booked form them and will it probably do so a next time. Only pitty thing was that we didn't receive the rooms we booked, else the score would be much higher.
  • 23.11.2011 (9/10) - I also booked an airport transfer. However, we missed the connecting flight in London. British Airways said that they would notify you about our later arrival. However, no one was there and we had to use a taxi at considerable more expense. The following day we had a city tour booked and we looked at brochures, your tour was very expenses. I was disappointed by this.
  • 03.11.2011 (10/10) - Výborný!
  • 02.11.2011 (9/10) - Telephone was problematic (dropouts, poor line quality) when I called. However text messaging on the website worked fine and email communication later was promptly replied to.
  • 02.11.2011 (10/10) - It was excellent and I loved the online virtual support
  • 30.10.2011 (10/10) - Everything provided by your website was fantastic, with competitive prices! The only problem we had was the travel agency assigned us a Russien speaking guide to Carlsbad.
  • 26.10.2011 (10/10) - Great hotel location on quiet street, but close enough to all the famous sites. I really enjoyed the hotel experience and staff was very helpful. My room was just as expected! I had a clean room with a street view. My only comment would be for the hotel to hang signs in the indoor courtyard. Children ran around early in the morning - and guests didn't seem to care about quietness for those who were still sleeping. The hotel needs to step in on this point.
  • 23.10.2011 (10/10) - I was nervous at first as I don't speak the language, however I should have relaxed as everyone was helpful and the mistakes we made only added to the fun.
  • 15.10.2011 (10/10) - everything went fine.
  • 09.10.2011 (10/10) - Prague.st site so easy to use and girls most helpful,Everything as stated, booked tours via prague.st and they were the cheapest in the city. Although one drivers hygeine had a lot to be desired, everyone on coach using perfume sprays, we couldn't understand why tour guides didn't say something to him, very pleasant man but needed to be told about personal hygeine, we had him twice on tours so knew to sit a back of coach.
  • 30.09.2011 (10/10) - Everything went through just fine.
  • 29.09.2011 (4/10) - the system to book the hotel was great . However I was aksed if I wanted to book a transfer from the hotel to theairport which I thought Id arranged with one of your staff as Id sent over my flight details, hotel etc, but after waiting over 40 mins for someone to turn up I ended up having to book a more expensive taxi direct with the Hotel.
  • 28.09.2011 (10/10) - Very kind and helpful. This not first time i book this way, and i'm always satisfied. So next time should be same :) Thank you for kindness
  • 26.09.2011 (2/10) - Not satisfactory. No 4 star facilities. Selected superior room but no facilities of air-cond, coffee maker, mini bar or bath tub. Equivalent of 2 star.
  • 25.09.2011 (8/10) - I had no problems with this.
  • 22.09.2011 (10/10) - great job!
  • 19.09.2011 (10/10) - Very smooth booking, everything well arranged, recommend the airport taxi service